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Returns Policy
Last updated: May 2026
Returns Overview
At Commodore Salvage, we supply second-hand Holden Commodore parts. Due to the nature of these items, all returns are handled carefully and must meet the conditions below.
Eligibility for Returns
We accept returns if:
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The item is faulty or not as described
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The wrong item was supplied
All return requests must be made within 7 days of delivery.
Non-Returnable Items
We do not accept returns for:
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Change of mind or found it somewhere else
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Incorrect purchases due to compatibility issues are generally not returnable. Please confirm fitment before purchasing. Photos and part numbers help ensure correct matching.
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Items that have been installed, modified, or damaged after delivery
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items the have been abused by the purchaser
Condition of Returned Items
To be eligible for a return:
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The item must be in the same condition as you received it
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It must not have been installed or altered
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All original packaging (if applicable) should be included
Reporting an Issue
If there’s a problem with your order:
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Contact us within 7 days
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Provide:
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Order details and payment details
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Description of the issue
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Clear photos of the item and packaging
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This helps us resolve your claim quickly,
We maybe able to offer advice to resolve things over the phone
Refunds
If your return is approved:
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Refunds will be issued via the original payment method
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Shipping costs are non-refundable unless the item is faulty or incorrect
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Approved refunds may take 3–5 business days to process depending on the payment provider
Return Shipping
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Buyers are responsible for return shipping costs unless the item is faulty or incorrect
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We recommend using a tracked service, as we are not responsible for lost return shipments
Warranty
Used parts may come with a start-up warranty (e.g. 30 days). This covers major functional faults but does not cover:
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Labour costs
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Incorrect installation
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Wear and tear
Contact Us
For all return enquiries:
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