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Returns Policy


Returns Overview

At Commodore Salvage, we supply second-hand Holden Commodore parts. Due to the nature of these items, all returns are handled carefully and must meet the conditions below.

Eligibility for Returns

We accept returns if:

  • The item is faulty or not as described

  • The wrong item was supplied

  • The item arrives damaged in transit

All return requests must be made within 7 days of delivery.
 

Non-Returnable Items

We do not accept returns for:

  • Change of mind or find it somewhere else

  • Incorrect purchases (please ensure compatibility before buying), we will try to usderstand what you want, photos will help.

  • Items that have been installed, modified, or damaged after delivery

  • items the have been abused by purchaser
     

Condition of Returned Items

To be eligible for a return:

  • The item must be in the same condition as you recieve it

  • It must not have been installed or altered

  • All original packaging (if applicable) should be included
     

Reporting an Issue

If there’s a problem with your order:

  1. Contact us within 7 days

  2. Provide:

    • Order details and payment details

    • Description of the issue

    • Clear photos of the item and packaging

This helps us resolve your claim quickly,
We maybe able to offer advice to resolve things over the phone

 

Refunds

If your return is approved:

  • Refunds will be issued via the original payment method

  • Shipping costs are non-refundable unless the item is faulty or incorrect
     

Return Shipping

  • Buyers are responsible for return shipping costs unless the item is faulty or incorrect

  • We recommend using a tracked service, as we are not responsible for lost return shipments
     

Warranty (Optional – include if you want)

Used parts may come with a start-up warranty (e.g. 30 days) unless otherwise stated. This covers major functional faults but does not cover:

  • Labour costs

  • Incorrect installation

  • Wear and tear
     

Contact Us

For all return enquiries:

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