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FAQ's

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GENERAL QUESTIONS

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Are your parts tested?

Where possible, parts are inspected and tested before sale. Some items may also come with a start-up warranty if stated in the listing.

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Do you buy Holden Commodores?

Yes. We may purchase damaged, unwanted, or dismantling Holden Commodores depending on condition and location.

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What Commodore models do you stock?

We regularly stock:

  • VB

  • VC

  • VH

  • VK

  • VL

  • VN

  • VP

  • VR

  • VS

  • VT

  • VX

  • VY

  • VZ

  • VE

  • VF

Availability changes regularly.

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PARTS & COMPATIBILITY

How do I know if a part will fit my car?

Please compare:

  • Part numbers

  • Photos

  • Vehicle model/year

If unsure, Contact Us before purchasing.

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Can you help identify the correct part?

Yes — send us:

  • Your vehicle model

  • Year

  • Photos

  • VIN (if possible)

and we’ll do our best to help.

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Are the parts new or used?

Most parts are used OEM Holden parts and may show signs of wear.

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Can I reserve a part?

​Parts are generally sold on a first-paid basis unless otherwise arranged.

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SHIPPING QUESTIONS

Do you ship nationwide?

Yes — we ship throughout New Zealand.
Please see our Shipping Terms

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Do you offer international shipping?

International shipping may be available on selected items. Contact us before purchasing.

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How long does shipping take?

Estimated delivery:

  • North Island: 2–3 business days

  • South Island: 3–5 business days

Large freight items may take longer.
 

Will I receive tracking information?

Yes, tracking information is provided where applicable once your order has been dispatched.

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Do you ship engines or large freight items?

Yes. Engines, gearboxes, panels, and other large items can be shipped via freight carriers. Additional freight charges may apply depending on location.

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RETURNS & WARRANTY

Do you accept returns?

Returns may be accepted if:

  • The item is faulty

  • Incorrect

  • Not as described

Please see our Returns Policy for full details.
 

Do your parts come with a warranty?

Some parts may include a start-up warranty unless otherwise stated.

Warranty does not cover:

  • Labour costs

  • Incorrect installation

  • Wear and tear

  • Misuse

 

What if my item arrives damaged?

Contact us within 7 days with:

  • Photos of the item

  • Photos of packaging

  • Order details

We’ll work with you and the courier to resolve the issue.

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ORDERS & PAYMENTS

What payment methods do you accept?

We accept payment via:

  • Bank transfer

  • Credit/debit card

  • Cash on pickup (if arranged)
     

Can I cancel an order?

Orders may only be cancelled before dispatch. Contact us as soon as possible if you need assistance.
 

When will my order be shipped?

Orders are usually processed within 1–3 business days after payment clears.

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CONTACT QUESTIONS

Can I pick parts up?

Pickup may be available by arrangement. Please contact us before purchasing.

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How can I contact you?

You can contact us via:

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